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Terms of use

 

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© 2008 LineUp Surf Travel. all rights reserved.

 

Privacy Policy

 

Privacy and Disclaimer statement:
LineUp Surf Travel respects your privacy. This Privacy Statement explains in general terms how LineUp Surf Travel protects the privacy of your personal information under the Privacy act 1988 (as amended by the Privacy Amendment (Private Sector) Act 2000). It will apply to any personal information you provide to us.

When making a booking with us:
This privacy statement will also apply to any information about you that is provided to us by someone else such as a travel agent. What personally identifiable information is collected by LineUp Surf Travel? The types of personal information that we collect from you will depend on the circumstance of collection and on the type of service that you request from us. These purposes include registering to receive email, requesting further information about our trips, making a booking, or simply asking a question about LineUp Surf Travel. When you request us to make your travel arrangements, we may collect details such as your name, address, flight, and other travel details, credit/ debit card number and expiry date, billing address, telephone numbers, dietary requirements (if any) and medical conditions relevant to your travel arrangements. As we are required by law to obtain your consent to the collection of in “sensitive information” we will assume that you have consented to the collection of all information that is provided to us for use in accordance with this statement, unless you tell us otherwise. There may be occasions where we collect information about you from a third party, for example from people booking travel on your behalf.

How is your personal information used?
When you supply information about yourself for a specific purpose we use the information for only that purpose (ie to provide the service or information you have requested) if making a booking with us, additional information will be required for operational reasons.

We are also anti spam, and do not share sell or rent information to any third parties. If you receive information from LineUp Surf Travel, it is because you have asked to hear from us, you have entered a competition and agreed to join our mail list, or a friend / colleague has requested it on your behalf and you have confirmed this to us or we have contacted you through public accessible directories or databases.

Security
Personally identifiable information is stored on servers that are not publically accessible. Further, personally identifiable information is only assessed by LineUp Surf Travel employees on a “need to know” basis.

Disclosure of personal information to third parties
We may disclose your personal information to third parties (for example, to our suppliers to whom we contract out certain services), for the purpose for which the information was collected or for related purposes, for example to provide you with the service you request.
We engage third party suppliers to perform services for us that involve the supplier handling personal information we hold.

Other than the suppliers involved in the product you have selected, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life of health aurthorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected or unlawful activity.

Transfer of information overseas
We may transfer to people in foreign countries any of your personal information to fulfil the purposes set out in this privacy statement for example: airlines, hotels and other travel and freight service providers. In most cases the transfer will be necessary for the performance of our contract with you of for the implementation of pre contractual measures taking in the response to a request by you or the performance of a contract with a third party with is concluded in your interest. Please let us know if you have any objections to such transfers.

Choice to opt out
If you have registered to receive communications from us and later change your mind, please notify us via lineup@lineup.com.au

Access and correction of information about you
If you would like to verify the data we have received from you or make corrections to it, you may contact us directly by emailing lineup@lineup.com.au

 

 

© 2008 LineUp Surf Travel. all rights reserved